Our commitment to data protection under the UK General Data Protection Regulation.
Last updated: January 2024
runtime-grid is committed to ensuring that your privacy is protected in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page outlines how we comply with these regulations and your rights under them.
runtime-grid acts as the data controller for personal information collected through our website and services. This means we determine the purposes and means of processing your personal data.
Contact details for data protection enquiries:
runtime-grid
Unit 14, Westgate Industrial Estate
Vincent Drive, Birmingham B16 8PE
Email: [email protected]
We process your personal data under the following lawful bases:
When you engage our services, we process your personal data as necessary to perform our contract with you. This includes:
We may process data based on our legitimate business interests, where those interests do not override your fundamental rights. This includes:
Where we rely on consent for processing, you have the right to withdraw that consent at any time. This applies to:
We process certain data to comply with legal requirements, including tax and accounting regulations.
Under UK GDPR, you have the following rights:
You have the right to request a copy of the personal information we hold about you. We will respond to such requests within one month.
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
You have the right to request that we erase your personal data in certain circumstances. Note that we may need to retain certain information for legal or legitimate business purposes.
You have the right to request that we restrict the processing of your personal data in certain circumstances.
You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.
You have the right to object to our processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us at [email protected]. We may need to verify your identity before processing your request. We aim to respond to all legitimate requests within one month.
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
We do not routinely transfer personal data outside the United Kingdom. Should any transfer become necessary, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of individuals, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk, we will also notify affected individuals without undue delay.
If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the issue. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk
We may update this GDPR compliance notice from time to time. Any changes will be posted on this page with an updated revision date.